Buyer's Policy

As a Buyer, you will be solely responsible for reviewing the item description before making an offer, bidding, and/or purchasing. Buyers who purchase “mystery” listings do so at their own risk. The contract to purchase will be between you and the Seller and not between you and LegUp Equestrian.
LegUp Equestrian does not physically evaluate items listed for sale and is not responsible for any item flaws or description inaccuracies. In the event of an issue with a purchase, such as an item not as described, please inform us within 3 days of delivery of the item to qualify for a refund evaluation under our refund program. If an item appears to violate Community Guidelines or Prohibited Items Policy, you may report the listing.
Purchases
Once a Buyer completes a purchase for a listing or a Buyer makes an offer to purchase items that is accepted by the Seller, it will be considered a purchase and a binding contract between the Buyer and Seller. Upon purchasing an item, a Buyer must remit payment to LegUp Equestrian for the Item, including any listed shipping or additional fees. LegUp is not an auctioneer, a Seller or a shipping carrier.
LegUp Equestrian reserves the right to delay or cancel any purchase for Trust and Safety purposes, including but not limited to suspected fraud and to protect Users from illegal or otherwise prohibited activities.
All purchases are final with no returns, refunds, cancellations, or retractions allowed, except where:
  1. The Buyer cancels an order within three (3) hours of purchase; or
  2. The purchase has been canceled when explicitly permitted by LegUp Equestrian or if applicable, a Seller; or
  3. The listing expressly indicates the availability of returns.
Upon delivery, Buyers should promptly inspect and accept the order in order to release payment to the Seller. Orders will be accepted automatically after three full days have passed unless the Buyer requests a return by reporting the issue within the Service.
In the event of a dispute, Buyers approved to return an item may only do so with the prepaid shipping label provided by LegUp Equestrian. Buyers who make unauthorized returns are not eligible for a refund through LegUp Equestrian.
Payments
Buyers may pay for items only by using payment methods approved by LegUp Equestrian, and LegUp Equestrian will receive such payment from the Buyer on behalf of the Seller. By submitting payment information to LegUp Equestrian, you authorize LegUp Equestrian to store that information and with your confirmation, charge you for any items purchased. A transaction that begins on LegUp Equestrian may not be completed off of LegUp Equestrian.
Shipping Costs
Buyers are responsible for shipping costs (as detailed in the Shipping Policy incurred with respect to their purchased Item(s).